It really shocked me how often I have a negative view of other people — sometimes people in my life, sometimes strangers in public, definitely people behaving badly in the public sphere.
When we have these negative views … it just feels like we’re right. They shouldn’t behave that way. They should know better. They should act differently.
I started to notice how often people’s behavior irritated or frustrated me. How I see them in a negative light. Yikes! 
So I’ve been practicing:
- Noticing when I have frustration, irritation, resentment — and then looking at the negative view I have of the person.
- Letting myself feel the feelings, without feeding them with more negative thoughts.
- Try to soften my view towards the person, give them more grace and compassion, see that they’re trying their best.
- Try to see the positive qualities of this person.
What this creates is a whole new way to relate to this person. 
As we create these shifts, one little moment at a time, we’re creating a new view and relationship to everyone in our lives, and strangers as well.
https://zenhabits.net